Rudrajap Exchange & Return Policy
At Rudrajap, we strive to ensure the highest level of customer satisfaction. Please review our exchange policy below:

Apparel Exchanges:

• We offer size exchanges for apparel. Customers must initiate the exchange request within 24 hours of receiving the product.
• Exchanges will only be accepted for size issues, and the product must be in its original condition with tags intact.
• If we are unable to provide a replacement due to size unavailability, store credit in the form of a voucher will be issued, which can be used for future purchases.

Non-Apparel Products:

• Exchanges for non-apparel products will only be accepted if the product received is damaged or different from the one ordered.
• If a replacement is unavailable for the damaged product, store credit in the form of a voucher will be issued, which can be used for future purchases.
• All exchange requests must be reported within 24 hours of receiving the product.
• We do not accept exchanges based on personal preferences, requirements, or any changes in the customer’s needs after purchase.

General Guidelines:
For any exchange requests, please contact our customer support team at helpdesk@rudrajap.in with your order details and a description of the issue.
We reserve the right to refuse an exchange if the product is found to be used, damaged, or altered by the customer.